Carpet Cleaning
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Carpet & Upholstery Cleaning - avoid the cowboys!
There are many companies offering carpet, rug, upholstery and leather cleaning services throughout East Sussex, but how can you make sure that the person invited into your home or office is a honest and capable?
With more than 25 years in the carpet cleaning business, we have seen some innocent people get completely ‘ripped off’ by so called carpet cleaners, some of the problems range from, shrinkage, discolouration, carpet bleaching, damaged property and more.
Here’s a check-list that contains some of the most important information that will help you to stay away from unscrupulous trades people.
Find out if they are members of organisations such as Trading Standards Buy With Confidence Scheme or The N.C.C.A (National Carpet Cleaners Association) these memberships are earned, and not just purchased.
Avoid trades people that advertise with card or leaflets that contain just a mobile number or have no address or website address.
Don’t be taken in by ‘too good to be true’ offers, this is know as ‘bait and switch’ in our industry, once in your home, the operator starts adding on extra charges for; stain treatment, moving furniture, vacuuming and just about any reason they can think of.
Ask for references or the details of people or businesses in your area they have worked for, a true professional will have absolutely no objection to this request.
Do not do business with anyone that asks for money up front!
I would also avoid anyone that simply telephones you, this may seem a little extreme, but you really do not know who you are talking to, often the caller will try to pressure you into making a decision, this is unacceptable.
Try to use a local business with a good reputation rather than a National company or franchise, you will probably get more value for money and also an experienced carpet cleaning tec.
We hope this helps!
